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Using Predefined Workflow Policy Programs

This topic includes the following topics:

• Using a Workflow Policy Program to Manage the Service Request Close Date
• Using a Workflow Policy Program to Assign a Service Request Owner
• Using a Workflow Policy Program to Escalate a Service Request
• Using a Workflow Policy Program to Send a Quote Through a Pager
• Using Predefined Workflow Policy Programs for Siebel Marketing.

The examples in this topic use predefined workflow policy programs. To view these programs in Siebel Tools, click Workflow Policy Program in the Object Explorer.