Bookshelf Home | Contents | Index | PDF |
Siebel CRM Web Services Reference > Siebel CRM Primary Web Services > ABOWebServiceNOTE: This version of ABOWebService is available only for implementations of Siebel CRM from version 8.1 and later. To use ABOWebService with Siebel CRM version 8.0, see version 8.0 of Siebel CRM Web Services Reference. Use this Web service to make available the following Asset-Based Ordering (ABO) functions: convert a quote into an order, submit an order to the back-end office, convert a completed order line item to an asset, modify an asset, disconnect an asset, suspend, or resume an asset. This Web service works only with an Asset-Based Ordering (ABO) enabled environment. A typical application that uses the Web service is Siebel Communication. ABOWebService OperationsThe asset operations Modify, Disconnect, Suspend, or Resume create a new line item, based on the account or contact profile. They have a similar input and output data schema. If AccountId is provided, then the Web service operates on the account profile. If AccountId is not provided, then it operates on the contact profile. Affixing ToQuote in the Web service name means: if an active quote is provided, then the Web service adds the quote item to the existing quote. If an active quote is not provided, then the Web service generates a new quote and adds the quote item to the new quote. Affixing ToOrder in the Web service name means: if an active order is provided, then the Web service adds the order item to the existing order. If an active order is not provided, then the Web service generates a new order and adds the order item to the new order. For a list of operations associated with this Web service, see Table 15.
Request Message Description: AutoOrderThe following Web service operations AutoOrder, SubmitOrder, ModifyAssetToOrder, SuspendAssetToOrder, ResumeAssetToOrder, and DisconnectAssetToOrder share a common output message format: PDS Order. ModifyAssetToOrder, SuspendAssetToOrder, ResumeAssetToOrder, DisconnectAssetToOrder share a common request message format. ModifyAssetToQuote, SuspendAssetToQuote, ResumeAssetToQuote and DisconnectAssetToQuote share a common request message format, and a common response message format, PDS Quote. For a description of this request message, see Table 16.
Response Message Description: AutoOrderThe integration object message format is PDS Order. For a description of this response message, see Table 17.
Request Message Description: SubmitOrderFor a description of this request message, see Table 18.
Response Message Description: SubmitOrderintegration object message format: PDS Order, which has the same format as the AutoOrder response message. Request Message Description: AutoAssetFor a description of this request message, see Table 19.
Response Message Description: AutoAssetThis integration object message format is PDS Asset. For a description of this response message, see Table 20.
Request Message Description: ModifyAssetToQuoteFor a description of this request message, see Table 21
Response Message Description: ModifyAssetToQuoteThe integration object message format is PDS Quote. For a description of this response message, see Table 22.
Request Message Description: ModifyAssetToOrderFor a description of this request message, see Table 23.
Response Message Description: ModifyAssetToOrderIntegration object message format: PDS Order, which has the same format as the AutoOrder response message. Request Message Description: SuspendAssetToQuoteThis is the same request message as ModifyAssetToQuote. Response Message Description: SuspendAssetToQuoteIntegration object message format: PDS Quote. Request Message Description: SuspendAssetToOrderThis is the same request message as ModifyAssetToOrder. Response Message Description: SuspendAssetToOrderIntegration object message format: PDS Order. Request Message Description: ResumeAssetToQuoteThis is the same request message as ModifyAssetToQuote. Response Message Description: ResumeAssetToQuoteIntegration object message format: PDS Quote. Request Message Description: ResumeAssetToOrderThis is the same request message as ModifyAssetToOrder. Response Message Description: ResumeAssetToOrderIntegration object message format: PDS Order. Request Message Description: DisconnectAssetToQuoteThis is the same request message as ModifyAssetToQuote. Response Message Description: DisconnectAssetToQuoteIntegration object message format: PDS Quote. Request Message Description: DisconnectAssetToOrderThis is the same request message as ModifyAssetToOrder. Response Message Description: DisconnectAssetToOrderIntegration object message format: PDS Order. ABOWebService Application InterfaceThis topic describes the application objects called by this Web service. For more information on application implementation, refer to your application development documentation on Oracle Technology Network. Service Object (Business Service or Workflow)For a description of the service objects for this Web service, see Table 24.
Data Object (Integration Object)For a description of data objects for this Web service, see Table 25.
Example Package for ABOWebServiceTo view an example of messages for this Web service, navigate to the documentation library for Siebel Business Applications on Oracle Technology Network, and click the Related Files link next to the link for Siebel CRM Web Services Reference to access a zip file. Extract the files in the zip file. Request (AutoOrder)See the following file to view the sample code: ...\ABOWebService\AutoOrder_request.xml Response (AutoOrder)See the following file to view the sample code: ...\ABOWebService\AutoOrder_response.xml Request (ModifyAssetToQuote)See the following file to view the sample code: ...\ABOWebService\ModifyAssetToQuote_request.xml Response (ModifyAssetToQuote)See the following file to view the sample code: ...\ABOWebService\ModifyAssetToQuote_response.xml Request (AutoAsset)See the following file to view the sample code: ...\ABOWebService\AutoAsset_request.xml Response (AutoAsset)See the following file to view the sample code: ...\ABOWebService\AutoAsset_response.xml Interface Description (WSDL) for ABOWebserviceTo view the interface description for this Web service, navigate to the documentation library for Siebel Business Applications on Oracle Technology Network, and click the Related Files link next to the link for Siebel CRM Web Services Reference to access a zip file. Extract the files in the zip file. |
Siebel CRM Web Services Reference | Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |