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Siebel Chat Guide > Configuring Siebel Chat Auto Answer > Roadmap for Configuring Siebel Chat Auto Answer for Agents > Preventing All Chat Tabs from Becoming InactiveTo prevent all chat tabs from becoming inactive when you switch from an active chat to a chat that is in wrap-up mode, you must edit the definition of the ChatWrapUpResumed event handler as shown in the following procedure. This task is a step in Roadmap for Configuring Siebel Chat Auto Answer for Agents. To configure the ChatWrapUpResumed event handler
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