Siebel Communications Guide > Defining Billing Profile Workflows for Siebel Communications >

Workflows to Manage Contacts, Accounts, and Payments

This group of workflows allows users to manage contacts, accounts, and payments. It consists of the following workflow processes and subprocess:

• SWI External Account Integration Process Workflow
• SWI External Contact Integration Process Workflow
• SWI External Customer Req Integration Process Workflow
• SWI External Contact Req Integration Process Workflow
• SWI External Account Request Sync Process Workflow
• SWI External Contact Request Sync Process Workflow
• SWISendPaymentAuthorization Workflow
• SWISendCreditCheck Workflow