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Siebel Communications Guide > Overview of Siebel Communications > Configuring Communications, Order-to-Cash, and Master Data Management Integration > Oracle Advanced QueuingOracle Streams Advanced Queuing (AQ) is a database-integrated messaging infrastructure in Oracle database. AQ uses the functionality of the Oracle database to store messages in persistent queues. All operational benefits of the Oracle database such as high availability, scalability, and reliability are applicable to the messages and queues in AQ. Standard database features such as backup and recovery, security, and manageability are available to AQ. AQ has been implemented for the following outbound Web services in this release: The following topics contain information about how to implement AQ in your Siebel application and more detailed information about the outbound Web services listed above. Special Rating ListThis service is used to synchronize the modified friends and family list with the external Oracle Communications Billing and Revenue Management application. It is invoked through the Synchronize button in the Special Rating list applet. Use the following procedure to sync the modified list.
The SWI Special Rating - Synchronize Process workflow is a new workflow created for the AIA Comm 2.4 release. It is invoked through the Synchronize button, which is available in the Special Rating list applet (Navigate to the Accounts screen, Accounts List, Profiles, and then the Special Rating Profile view). The workflow contains the steps to query for and synchronize the updated Special Rating List with Oracle Communications Billing and Revenue Management by calling the Proxy Business Service, as detailed below. Start > (Connector 0) > Query Special Rating List > Synchronize > Update List Synch Date > Update Items Synch Date > End 0 Note the following information about the SWISpecialRatingList outbound Web service:
This Web service is used to send the Updated/Modified Special Rating List details to Oracle Communications Billing and Revenue Management for synchronizing when the user clicks the Synchronize button in the Special Rating list applet. This AQ and connection factories are created in FMW and the same URI must be used in outbound Web service target address. Update Target AddressUse the following procedure to update the target address.
Submit Order Outbound Web ServiceThis outbound service is used to send the order details to Oracle Application Integration Architecture. The user initiates the service by clicking the Submit button on the order header form in the Order Entry view. Use the following procedure to initiate the Submit Order outbound service. To initiate the Submit Order outbound service
SISOMBillingSubmitOrder Web Service WorkflowThis workflow is an existing workflow that submits an order from the Siebel CRM application to the billing application and creates a new account, if needed, in the billing application. Users initiate this workflow by clicking the Submit button on the order header form in the Order Entry view. Note the following information about the SWISubmitOrder outbound Web service: Use this Web service to submit orders into the queue. This AQ and connection factories are created in FMW and the same URI must be used in outbound Web service target address. Use the following procedure to update the address:
SWICreateAdjustment Outbound Web ServiceThis outbound service is used to Submit an Adjustment request to Oracle Communications Billing and Revenue Management. Users initiate the service by clicking the Submit button on the SIA CUT Adjustment External Line Items view. To initiate the SWICreateAdjustment outbound Web service
CMU SIA Submit Adjustment Request to External WorkflowThis workflow has been modified as part of the Adjustment Revenue Leakage Enhancement feature. This workflow submits the Adjustment Request to the external application by invoking an outbound Web service and changing the status of Adjustment Header to Submitted. Users initiate this workflow by clicking the Submit button in the Billing Adjustments screen. This workflow does the following:
SWICreateAdjustment Outbound Web ServiceNote the following information about the SWICreateAdjustment outbound Web service: Use this Web service to Submit Adjustment Request into the queue. This AQ and connection factories are created in FMW and the same URL must be used in outbound Web service target address. Use the following procedure to update the address.
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