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Siebel Communications Guide > Opportunities in Siebel Communications > Creating a Profile for an Opportunity in Siebel Communications (End User)End users can launch a call script that helps them define qualifying information about an opportunity. The script guides them through a series of questions to answer. After answering the questions, end users can later analyze the information. For example, they can use charts to see which opportunities qualify as part of their target market or they can use queries to find opportunities that match specific criteria. |
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