Siebel Consumer Goods Guide > Managing Accounts >

Deleting Accounts

Deleting an account completely removes the account and all data related to the account, such as activities, contacts, and addresses, from the application.

If you do not know if the account is still active, contact the primary account team member and inquire before modifying or deleting the account. Do not delete active accounts.

You can remove yourself or others from the account team instead of deleting the record. End users can remove themselves from the account team, but they cannot delete records in the preconfigured Consumer Goods application. Removing a team member from the account team removes the account from the records that the removed team member can view.

As an administrator, you can delete individual accounts manually or delete accounts in batch using Enterprise Integration Manager (EIM). For information about EIM, see Siebel Enterprise Integration Manager Administration Guide.

This task is a step in Process of Managing Accounts.

To delete an account

1. Navigate to the Administration - Data screen, then the Account List view.
2. Select an account record.
3. In the Accounts/Orgs list, click Delete.