Bookshelf v8.1/8.2: Troubleshooting a Grid Layout Conversion Problem

This topic describes guidelines for troubleshooting a grid layout conversion problem.

To resolve a grid layout conversion problem, look for it in the list of Symptoms or Error messages column in Table 41.

Siebel Tools displays these errors in a dialog box at the end of the conversion process. Siebel Tools creates an entry in a log file for each control that it does not convert or for errors that it encounters when it converts an applet to grid layout. The log file is named awtconversion.txt and is located in the tools_install\temp directory.

Table 41. Problems That Occur During Conversion to Grid Layout
Symptom or Error Message	Diagnostic Steps or Cause	Solution
Cannot map a control or label.	This problem might be due to an applet web template item that is not explicitly mapped to a control on the original applet web template. To display on the new grid applet web template, the Control property on each web template item must contain a value. For more information, see Properties of the Applet Web Template Item.	Use the Applet Layout Editor to map a control to the applet layout. For more information, see Adding a Control or List Column to an Applet Layout.
Cannot convert an applet.	The following items might cause the problem: The applet does not reference a web template. Siebel CRM does not support an applet class or associated web template for grid layout. For more information, see Identifying an Applet or Applet Web Template That You Cannot Convert to a Grid Layout.	Use Edit Web Layout to associate a valid web template to the applet.
The applet web template is configured for more than one application context.	For more information, see How the Siebel Application Context Affects Controls That the Applet Web Template Conversion Wizard Converts.	Choose the appropriate application in the Application field of the Configuration Context toolbar and run the Conversion Wizard again. For more information, see Using the Conversion Wizard to Convert a Form Applet to Grid Layout.

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