Configuring Siebel Business Applications > Configuring Views, Screens, and Applications > Creating and Deploying an Application >

Deploying a Siebel Application in Standard Interactivity or High Interactivity

Siebel CRM configures an employee application to use high interactivity, by default. You can modify the HighInteractivity parameter to configure an employee application to run in standard interactivity.

If an application runs in high interactivity, then the Web framework attempts to display a view in high interactivity only if every applet that the view contains supports high interactivity. Otherwise, Siebel CRM displays the view in standard interactivity.

Siebel CRM does not support high interactivity for a customer application.

For more information, see About Standard Interactivity and High Interactivity.

You can deploy Siebel CRM in one of the following ways:

• Enabling High Interactivity for the Siebel Web Client
• Enabling High Interactivity for the Siebel Mobile Web Client
• Using Standard Interactivity to Deploy a High Interactivity Application

Enabling High Interactivity for the Siebel Web Client

You use the administrative screens in the Siebel client to enable high interactivity for the Siebel Web Client.

To enable high interactivity for the Siebel client

1. Verify that the Siebel application is an employee application.
2. In the Siebel client, navigate to the Administration-Server Configuration screen, and then the Servers view.
3. In the Siebel Servers list, choose the appropriate Siebel Server.
4. Click the Parameters tab that is located below the Components list.
5. In the Component Parameters list, query for HighInteractivity, then set the HighInteractivity parameter to True.

   To disable high interactivity, set the HighInteractivity parameter to False.

Enabling High Interactivity for the Siebel Mobile Web Client

You modify the configuration file of the Siebel application to enable high interactivity for the Siebel Mobile Web Client.

To enable high interactivity for the Siebel Mobile Web Client

1. Verify that the Siebel application is an employee application.
2. Use a text editor to open the configuration file for the Siebel application.
3. In the InfraUIFramework section of the configuration file, set the HighInteractivity parameter to true:

   HighInteractivity=TRUE

   To disable high interactivity, set the HighInteractivity parameter to FALSE.

4. Save and close the configuration file.

Using Standard Interactivity to Deploy a High Interactivity Application

You can use standard interactivity to deploy Siebel CRM that typically runs in high interactivity. For more information, see Siebel CRM supports browser scripting in high interactivity..

To use standard interactivity to deploy a high interactivity application

1. Remove any high interactivity calendar views from all user responsibilities that the Siebel application you are deploying uses.

   For information, see Siebel Security Guide.

2. Add all standard interactivity calendar views to all user responsibilities.
3. Retarget any links to calendar views so that they reference the appropriate calendar views that are in standard interactivity.
4. If you must simultaneously run an application in high interactivity for some users and in standard interactivity for other users, then do the following:
   1. Create two sets of responsibilities, one set for high interactivity users and another set for standard interactivity users.
   2. Assign each user to the responsibility according to the level of interactivity that user requires to run Siebel CRM.
   3. It is recommended that you deactivate links to the calendar views because the same link cannot reference a high interactivity view and a standard interactivity view.

Removing High Interactivity from Internet Explorer

You can remove High Interactivity from Internet Explorer.

To remove High Interactivity from Internet Explorer

1. In Internet Explorer, click the Tools menu, and then click Internet Options.
2. In the Internet Options dialog box, in the Browsing History section, click Settings.
3. In the Temporary Internet Files and History Settings dialog box, click View Objects.

   Internet Explorer opens a new Windows Explorer window.

4. In the new Windows Explorer window, choose a file that includes Siebel in the Program File column.

   For example, choose Siebel High Interactivity Framework.

5. Click the File menu, and then click Remove Program File.
6. Repeat Step 5 for each item that includes Siebel in the Program File column.

   For example, Siebel Calendar, Siebel Desktop Integration, and so on.