Siebel Mobile Guide: Connected > Using the Siebel Mobile Application for Siebel Field Service > Performing a Job >

Removing a Serialized Asset

Before you can install a new serialized asset, you must remove the current one.

To remove a serialized asset

1. Select a record in the Activities list.
2. Tap Part Tracker in the work area.
3. In the Move Parts list, tap the New (+) icon.
4. In the Move Part form, tap the fields, and do the following:

   Tap this field	Then do this
   Product	Select a product from the drop-down list.
   Status	Select Defective from the drop-down list.
   Asset	Select an asset from the drop-down list.
   From	Select Customer from the drop-down list.
   To	Select Trunk from the drop-down list.
   Comments	Add any comments.

5. Tap OK to return to the Move Parts list.
6. Tap Commit.