Siebel Mobile Guide: Connected > Using the Siebel Mobile Application for Siebel Field Service > Performing a Job >

Installing a Serialized Replacement Asset


After generating an RMA, you are ready to install a serialized replacement asset. The procedure for installing a replacement asset assumes you have generated an RMA for the defective part.

To install a serialized replacement part

  1. From the Move Parts list, tap the New (+) icon.
  2. Tap Move in the Move Parts list.
  3. In the Move Part form, tap the fields, and do the following:
    Tap this field
    Then do this

    Asset

    Select an asset from the drop-down list.

    Status

    Select Good from the drop-down list.

    Comments

    Add any comments.

  4. Check Billable, then tap OK to return to the Move Parts list.
  5. In the Move Parts list, tap Commit.
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