Siebel Mobile Guide: Connected > Using the Siebel Mobile Application for Siebel Field Service > Performing Miscellaneous Tasks >

Reviewing Customer History

You might want to review the history of service requests for a customer so that you are aware of the service history for the customer.

To review customer history

1. Tap Accounts on the application banner.
2. Find and select the customer account record that you want to review.
3. Tap Service Requests in the work area.

   The Service Requests view appears showing all the service requests for the account.