Siebel Correspondence, Proposals, and Presentations Guide > Batch Printing >

Configuring Printers for Server-Based Batch Printing

Administrators can perform the following tasks to support server-based batch printing.

1. Identify the printer models in the enterprise to use for server-based batch printing.
2. For each model, select one network printer, and add a printer connection to it on the Document Server computer.
3. Designate one configured printer as the default printer for the Document Server computer.
4. Provide the list of configured printers to end users, who use the list to select a printer driver in the User Preferences screen.

For example, an organization has five Xerox Model A printers (xrx001 to xrx005), and five Canon Model B printers (cnn001 to cnn005). A printer server (hqsrvr) is used to route requests to all of the printers. The administrator decides to use the xrx005 printer to represent the Xerox Model A printers and the cnn005 printer to represent the Canon Model B printers, and adds printer connections on the Document Server computer for each printer. The administrator selects the xrx005 printer as the default printer. The DocServer component uses these connections to generate PostScript files. Only one printer for each model is actually configured on the Document Server computer. After creating the printer connections, the administrator notifies the end users of the network names of the configured printers (\\hqsrvr\xrx005 and \\hqsrvr\cnn005).

A user wants to use the cnn003 printer for personal batch printing requests. The user navigates to the Correspondence view of the User Preferences screen and enters \\hqsrvr\cnn003 in the Default Printer field and \\hqsrvr\cnn005 in the Printer Driver field. All subsequent batch printing requests the user submits are sent to the cnn003 printer.

NOTE:  If a user does not specify a default printer in the Correspondence view of the User Preferences screen, then the user's batch printing requests are sent to the default printer for the Document Server. Printing is directly through Microsoft Word; no intermediate PostScript file is created.

To add a printer connection to the Document Server computer

1. Log in to the Document Server computer using the same User ID for the Windows Service running the Siebel Server.
2. Navigate to Start, Settings, and then Printers.
3. Double-click the Add Printer icon.
4. On the Welcome screen, click Next.
5. On the Local or Network Printer screen, select Network Printer, and click Next.
6. On the Locate Your Printer screen, select Network Printer, and click Next.
7. On the Default Printer screen, select either Yes or No, click Next, and click Finish.

Complete the following procedure to change the default printer.

To change the default printer for server-based batch printing

1. Log in to the Document Server computer using the same User ID for the Windows Service running the Siebel Server.
2. Navigate to Start, Settings, and then Printers.
3. In the printer list, right-click a printer and select Set as Default.