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Setting Up Energy Products


Product administrators enter information about products into the Siebel application by creating product records. A product record contains the product name and important information about the product, such as its product line name or part number. If your Siebel Energy instance is integrated with an external billing application, then product records might be synchronized from that external application. For more information about setting up products in your Siebel application, see Siebel Product Administration Guide. For more information about product integration with an external billing application, see Oracle Utilities Customer Care and Billing Product Mapping to Siebel Energy.

To set up an energy product

  1. Navigate to the Administration - Product screen, then the Products view.
  2. Add a new record or select an existing record, and complete or edit the necessary fields.
  3. Click the Detail view tab, if necessary.
  4. Scroll down to the More Details section of the Detail form, and complete or edit the necessary fields.

    Some fields are described in the following table.

    Field
    Comments

    Detailed Description

    Type a detailed description of the rate structure for this product.

    Pricing Details

    Type a detailed description of the pricing details for this product.

    Terms

    Type a detailed description of the terms and conditions for this product.

    NOTE:  These fields might be populated from the integration of Siebel Energy with an external billing application. In this case, they might be used to describe the utility rate structure, detailed price, and specific terms and conditions of the products that are set up in the external billing application and not fully reproduced in Siebel Energy. These detailed descriptions might reside in the external billing application and be automatically synchronized with your Siebel application.

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