Siebel Field Service Guide > Agreements and Entitlements > Process of Administering Entitlements >

Defining Pricing Details for Entitlement Templates

In the Pricing Details view, you can define entitlement-based pricing for quotes and orders. You can discount products purchased under the agreement. When creating a sales or service order, the user can select an entitlement that applies special pricing. For example, when a product is faulty and needs replacement under the agreement, the full list price is not paid.

This task is a step in Process of Administering Entitlements.

To define pricing details for an entitlement template

1. Navigate to the Administration - Contracts screen, then the Entitlement Templates view.
2. Select an entitlement template record, and click the Pricing Details view tab.
3. Create a new pricing detail record, and complete the fields as appropriate.

   Some fields are described in the following table.

   Field	Comments
   Type of Calculation	Select the type of price adjustment. Values include Discount Amount and Markup Amount.
   Adjustment Value	Type the amount of the price adjustment for the value in the Type of Calculation field.