Siebel Field Service Guide > Barcodes >

Setting Up the Barcode Interface


You set up the destinations for barcode data in specific views, applets, and fields in the Barcode Mappings view of the Service Administration screen. Using these mappings, barcode data is copied to specific views, applets, and fields. The data can create a new record or update an existing record. When mapping barcode data to fields, you add a record for each field to receive data from a barcode.

NOTE:  Siebel Field Service includes a complete series of barcode mappings. You do not have to add or change any mappings unless you want to configure custom mappings.

To set up the barcode interface

  1. Navigate to the Administration - Service screen, then the Barcode Mappings view.
  2. Create a new record for every field to receive barcode data, and complete the fields as appropriate.

    Some fields are described in the following table.

    Field
    Comments

    View Name

    Select the view to receive the data.

    Applet Name

    Select the applet to receive the data.

    Field Name

    Type the name of the field to receive the data.

    Entry Mode

    Select the type of information to receive from the barcode input. This field value corresponds to the values in the Use drop-down list.

    Process Mode

    Select the type of operation that brings focus to the specified field. Values include New, Update, and Find.

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