Siebel Field Service Guide > Business Service Methods in Siebel Field Service > Methods for Schedules >

CancelAppointment Method


CancelAppointment cancels a scheduled appointment. This method sets the appointment status to Cancelled and removes the time values for the planned start and planned end. The time previously scheduled for the activity is then open and available for ABS booking.

Invoked From

This method is called when a user clicks the Cancel Appointment button (in the Activities view in the Service Request List view of the Service screen and in the Schedule view in the Activity List view of the Activities screen).

Arguments

Table 68 describes the arguments for this method.

Table 68. Arguments for CancelAppointment Method
Argument Name
Description

ActId

The activity ID of the activity to schedule.

SvcRegnId

The service region ID of the activity.

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