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Siebel Field Service Guide > Business Service Methods in Siebel Field Service > Business Service Methods for Charges > FS Service Charge Business ServiceThe FS Service Charge business service is used to create charges and control invoicing for service requests and activities. To support handheld devices, C++ code on the applet class directly calls this business service. A workflow does not call this business service. This business service includes the following methods:
Process Flow for Invoicing Service Requests or ActivitiesFigure 38 shows the process flow for invoicing service requests or activities. If you want to create your own process flow, then review the process flow in Figure 38. This figure shows the flow of control for the methods that are available in this business service. This figure also shows that the user properties on the business component control the CreateCharge method. These user properties pass information to the user interface about the business services and methods to call. Table 64 lists the user properties that you must edit to change the process flow for the service charges. You can add or remove each individual item in the process flow using these user properties. |
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