Siebel Field Service Guide > Dispatch Board > Process of Configuring the Dispatch Board (Open UI Client) >

Changing Displayed Tooltip Details on the Dispatch Board Gantt Chart (Open UI Client)

Users can position the mouse pointer over an activity on the Gantt chart to view activity details. Also, users can position the mouse pointer over an employee name on the Gantt chart to view employee details. You can change the details that users see when they position the mouse pointer. For more information about performing configuration tasks with Siebel Tools, see Using Siebel Tools.

To change displayed Tooltip details on the Dispatch Board Gantt chart, complete the following procedures:

1. Creating a User Property for the Tooltip Field
2. Creating a Value for the Tooltip Field

This task is a step in Process of Configuring the Dispatch Board (Open UI Client).

Creating a User Property for the Tooltip Field

Perform the following procedure to create a new user property for the Tooltip field.

To create a user property for the Tooltip field

1. Log in to Siebel Tools as an administrator.
2. Lock the FS Dispatch Board project for editing.
3. In the Object Explorer, navigate to Business Service, and query for the FS Dispatch Board Utils business service.
4. Navigate to Business Service, then Business Service User Prop, and create a new user property for the activity Tooltip as follows:
   1. Enter Pane 2 Tooltip Field x as the name of the user property, where x is the next available integer in the list of user properties for Tooltip fields.

      NOTE:  Make sure that you enter the next available integer. Do not skip integers.

   2. Enter the business component field as the value of the user property.

      This field appears when users position the mouse pointer over an activity in the Gantt chart.

5. Create a new user property for the employee name Tooltip as follows:
   1. Enter Pane 0 Tooltip Field x as the name of the user property, where x is the next available integer in the list of user properties for Tooltip fields.

      NOTE:  Make sure that you enter the next available integer. Do not skip integers.

   2. Enter the business component field as the value of the user property.

      This field appears when users position the mouse pointer over an employee name in the Gantt chart.

6. Compile the FS Dispatch Board Utils business service, and replace the Siebel Repository File (SRF).

Creating a Value for the Tooltip Field

Perform the following procedure to create a value for the new Tooltip field in the list of values for Tooltip fields.

To create a value for the Tooltip field

1. Navigate to the Administration - Data screen, then the List Of Values view.
2. Query for the Type field value of FSDB_TOOLTIP_OBJECTS.

   The current values for Tooltip fields appear.

3. Create a record for the Tooltip field, and enter the field name for the business service in the Language-Independent Code field.