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Siebel Field Service Guide > Dispatch Board > Process of Administering the Dispatch Board > Changing the System Preference for the Dispatch BoardThe Dispatch Board allows a dispatcher or customer service representative to drag and drop an activity from the Unscheduled Activities list to a block of time and employee on the Gantt chart. If the service region of the activity is different from the selected service region for the Gantt chart, then the following settings for the FSDB:Override Service Region system preference determine the result:
This task is a step in Process of Administering the Dispatch Board. |
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