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Service Inventories

The Service Inventory module helps you to manage service inventory. You can track inventory, including trunk inventory, in real time across locations and businesses, and you can access inventory information from anywhere in the company. Service Inventory provides a Part Browser screen to find products during the return material authorization (RMA) process, the order process, and the dispatch process. The Part Locator Engine provides real-time access to inventory so that users can make accurate and informed decisions about product shipments.

The Part Browser in Siebel Field Service allows a field service engineer to investigate the availability of a product in all inventory locations for a field service business.