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About Mobile Data Management

Field service engineers receive and send activity updates from mobile devices using Siebel Wireless applications. Siebel administrators manage status data for field service engineers, who access functionality for Siebel Business Applications on mobile devices using a Siebel Wireless application, such as Siebel Service Wireless. After communicating offline with a field service engineer, a dispatcher might also make updates from Oracle Real-Time Scheduler 1.0. For more information about using and administering Siebel Wireless applications, see Siebel Wireless Administration Guide.