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Assigning Responsibilities to Siebel Views

Siebel administrators use the procedure in this topic to assign suitable responsibilities to the Siebel views for Siebel Field Service Integration to Oracle Real-Time Scheduler 1.0. For more information about setting up Siebel responsibilities and associating views with responsibilities, see Siebel Security Guide.

The following Siebel views are included in this integration:

• Administration Scheduling Rule Objects View
• Administration Skill Matching Rules - Skills View
• Administration Skill Matching Rules View
• Administration Skill Rule Criteria
• Monitoring Scheduler Admin View
• Service Region Activities Admin View - Monitoring
• Service Region Employees Admin View Monitoring
• Service Region Mapping View

The following views for Siebel Wireless applications are included in this integration.

• SWLS Service Scheduler Shift Detail View. In this view, users enter details about shifts, including shift start and end times, for Oracle Real-Time Scheduler 1.0.
• SWLS Service Scheduler Shift Display View. In this view, users view and enter shift information for Oracle Real-Time Scheduler 1.0.
• SWLS Technician Breaks Detail View. In this view, users enter details about breaks, including break start and end times, for Oracle Real-Time Scheduler 1.0.
• SWLS Technician Breaks View. In this view, users view and enter break information for Oracle Real-Time Scheduler 1.0. For more information about transmitting break information from Oracle Real-Time Scheduler 1.0 to the Siebel application, see Planner User Guide in the documentation for Oracle Real-Time Scheduler 1.0.
• SWLS Technician POU Detail View. In this view, users enter details about periods of unavailability (POUs), including POU start and end times, for Oracle Real-Time Scheduler 1.0.
• SWLS Technician POU View. In this view, users view and enter POU information for Oracle Real-Time Scheduler 1.0. For more information about transmitting POU information from Oracle Real-Time Scheduler 1.0 to the Siebel application, see Planner User Guide in the documentation for Oracle Real-Time Scheduler 1.0.

This task is a step in Process of Configuring Siebel Field Service Integration to Oracle Real-Time Scheduler 1.0.

To assign responsibilities to Siebel views

1. Log in to the Siebel application using one of the following clients:
   • Siebel Web Client
   • Siebel Developer Web Client, with the /editseeddata command-line option
2. In the Responsibilities applet, query for the Siebel Administrator responsibility you want to assign to the administration views for this integration. (For all other views, query for the appropriate responsibility as required for your deployment.)
3. In the Views applet, click Add, select the first administration view you want to associate with the responsibility, and then click OK.
4. Repeat Step 3 for all other views for this integration.
5. After associating the views with the responsibilities, restart the component definition or the Siebel Server.