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Siebel Field Service Guide > Scheduling Using Oracle Real-Time Scheduler Version 1.0 > Process of Administering Schedules Using Siebel Field Service Integration to Oracle Real-Time Scheduler 1.0 > Creating Schedules and Related EntitiesBusiness administrators can create schedules and related entities in the Siebel application and Oracle Real-Time Scheduler 1.0. The relationship between schedules, shift template profiles, and shift templates follows:
You create the schedule record in the Siebel application and a shift template profile with the same name in Oracle Real-Time Scheduler 1.0. You then enhance the shift template profile with data specific to Oracle Real-Time Scheduler 1.0, such as shift templates, breaks, limits, and so on. Schedule exceptions represent nonworking days. Global Holiday is an example of a schedule exception. You create a schedule and maintain schedule exceptions in the Resource Manager client of Oracle Real-Time Scheduler 1.0. Exception synchronization between the Siebel application and Oracle Real-Time Scheduler 1.0 is not supported. For more information, see About Performing Schedule-Related Tasks in Oracle Real-Time Scheduler 1.0. For more information about tasks that you perform in Oracle Real-Time Scheduler 1.0, see the documentation for Oracle Real-Time Scheduler 1.0 in About Documentation for Oracle Real-Time Scheduler 1.0. This task is a step in Process of Administering Schedules Using Siebel Field Service Integration to Oracle Real-Time Scheduler 1.0. To create a schedule and related entities
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