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Siebel Fundamentals for Siebel Open UI > Using Keyboard Shortcuts >
Tables of Keyboard Shortcuts
The keyboard shortcuts in this topic are organized in category tables according to the actions they perform. The context column indicates where in the Siebel application you perform each action because keyboard shortcuts are based on Siebel application context, or focus rules. If a command is not available in the Siebel application, then the keyboard shortcut is not active. Some keyboard shortcuts described in the tables in this topic do not execute the designated action in all browsers. Also, if a keyboard shortcut for an action in a table is the same keyboard shortcut for a different action in your browser, then the resulting action might be the action for your browser. NOTE: The keyboard shortcuts described in this topic are included in the Siebel application. If your Siebel administrator changes the configuration of these keyboard shortcuts, then your keyboard shortcuts might be different. Because of the browser that you use, it might be necessary to change the default keyboard shortcuts in your browser preferences or in your Siebel Business Applications. If you encounter difficulties using your keyboard shortcuts, then contact your Siebel administrator.
Application Management Keyboard Shortcuts
Table 23 lists the keyboard shortcuts you can use to perform general activities in the Siebel application.
Table 23. Application Management Keyboard Shortcuts
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Synchronize the database. |
CTRL+ALT+5 SHIFT+F5 |
Application |
Update the audit cache. |
CTRL+ALT+X |
Application |
Connect as new mobile user. |
CTRL+SHIFT+W |
Application |
Log out. |
CTRL+SHIFT+X |
Application |
Online Help Keyboard Shortcuts
Table 24 lists the keyboard shortcuts you can use to access options available on the application-level Help menu.
Table 24. Online Help Keyboard Shortcuts
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Display the online help. |
CTRL+ALT+H CTRL+H |
Screen |
Display information about a record. |
CTRL+ALT+K |
Record |
Display technical support information, including system information. |
CTRL+ALT+J |
Application |
General Navigation Keyboard Shortcuts
Table 25 lists the keyboard shortcuts you can use to navigate in the Siebel application.
Table 25. General Navigation Keyboard Shortcuts
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Go to the Site Map. |
CTRL+SHIFT+A |
Application |
Go to the application-level menu. |
CTRL+ALT+M |
Application |
Go back. |
ALT+LEFT ARROW |
Application |
Go forward. |
ALT+RIGHT ARROW |
Application |
Go to the screen tabs. |
CTRL+SHIFT+T |
Application |
Go to the view tabs. |
CTRL+ALT+T |
Application |
Go to the subtabs. |
CTRL+ALT+V |
Application |
Open the menu button window on a list or form. |
CTRL+SHIFT+M CTRL+SHIFT+G |
List, form |
Go to the next list or form. |
CTRL+SHIFT+] CTRL+ALT+] |
Application |
Go to the previous list or form. |
CTRL+SHIFT+[ CTRL+ALT+[ |
Application |
Open the Tasks pane. |
CTRL+SHIFT+Y |
Application |
Go to the Computer Telephony Integration (CTI) toolbar. |
SHIFT+F2 |
Application |
Go to a tree applet. |
CTRL+SHIFT+4 |
Application |
Go to the previous tree applet node. |
UP ARROW |
Application |
Go to the next tree applet node. |
DOWN ARROW |
Application |
Go to the field for the visibility filter. |
CTRL+SHIFT+V |
Application |
Layout Management Keyboard Shortcuts
Table 26 lists the keyboard shortcuts you can use to change the appearance of lists in the Siebel application.
Table 26. Layout Management Keyboard Shortcuts
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Sort a single column. |
ENTER |
List column header |
Open a dialog box to perform advanced sorting. |
CTRL+SHIFT+O |
List |
Open a dialog box to select the displayed columns. |
CTRL+SHIFT+K CTRL+SHIFT+B |
List |
Record Management Keyboard Shortcuts
Table 27 lists the keyboard shortcuts you can use when performing record management tasks.
Table 27. Record Management Keyboard Shortcuts
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Create a new record. |
CTRL+ALT+N CTRL+N |
List, form |
Create a new record using a Quick Fill template. |
CTRL+K |
Form |
Create a new record using the last used Quick Fill template. |
CTRL+J |
Form |
Apply a Quick Fill template to a record. |
CTRL+Q |
Form |
Copy a record. |
CTRL+ALT+C CTRL+B |
Record |
Save a record. |
CTRL+SHIFT+S CTRL+S |
List, form |
Delete a record. |
CTRL+ALT+D CTRL+D |
Record |
Undo a record. |
CTRL+ALT+U CTRL+U ESC |
Record |
Select all records. |
CTRL+ALT+A (The preceding shortcut applies when each record appears with a check box.) CTRL+A |
List |
Record Navigation Keyboard Shortcuts
Table 28 lists the keyboard shortcuts you can use to navigate to records in the Siebel application.
Table 28. Record Navigation Keyboard Shortcuts
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Go to the previous record. |
CTRL+SHIFT+, (comma) CTRL+UP ARROW ALT+, (comma) |
List, form |
Go to the next record. |
CTRL+SHIFT+. (period) CTRL+DOWN ARROW ALT+. (period) |
List, form |
Go to the previous record set. |
CTRL+ALT+, (comma) |
List |
Go to the next record set. |
CTRL+ALT+. (period) |
List |
Go to the first record set. |
CTRL+ALT+F ALT+F |
List, form |
Go to the last record set. |
CTRL+ALT+L ALT+L |
List, form |
Query Management Keyboard Shortcuts
Table 29 lists the keyboard shortcuts you can use to work with queries.
Table 29. Query Management Keyboard Shortcuts
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Create a new query. |
CTRL+ALT+Q ALT+Q |
List, form |
Run a query. |
CTRL+ALT+ENTER ALT+ENTER CTRL+ENTER |
List, form |
Refine a query. |
CTRL+ALT+R ALT+R ALT+G |
List, form |
Save a query with different name. |
CTRL+ALT+S ALT+S |
List, form |
Open a dialog box for the query assistant. |
CTRL+SHIFT+Z |
List, form |
Cancel a query. |
CTRL+SHIFT+9 |
List, form |
Field Management Keyboard Shortcuts
Table 30 lists the keyboard shortcuts you can use when performing field management tasks.
Table 30. Field Management Keyboard Shortcuts
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Open a selection dialog box for a field. Open the calendar control for a field. Open the calculator control for a field. |
CTRL+ALT+P F2 |
Field |
Close a selection dialog box for a field. |
CTRL+ALT+O |
Field |
Open a drop-down list for a field. |
CTRL+ALT+P F2 DOWN ARROW |
Field |
Drill down on a field. |
CTRL+SHIFT+SPACE |
Field |
Calendar Control Keyboard Shortcuts
Table 31 lists the keyboard shortcuts you can use to work with the calendar control.
Table 31. Calendar Control Keyboard Shortcuts
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Go to widgets (interface elements) within the calendar control. |
TAB TAB+SHIFT |
Calendar control |
Go to the previous day. |
LEFT ARROW |
Calendar control |
Go to the next day. |
RIGHT ARROW |
Calendar control |
Go to the same week day in the previous week. |
UP ARROW |
Calendar control |
Go to the same week day in the next week. |
DOWN ARROW |
Calendar control |
Go the first date in the displayed month. |
HOME |
Calendar control |
Go to the last date in the displayed month. |
END |
Calendar control |
Go to the same date in the previous month. |
PAGE UP |
Calendar control |
Go to the same date in the next month. |
PAGE DOWN |
Calendar control |
Go to the same date in the previous year. |
ALT+PAGE UP |
Calendar control |
Go to the same date in the next year. |
ALT+PAGE DOWN |
Calendar control |
Enter the selected date in the date field. |
ENTER |
Calendar control |
Close the calendar control without saving data. |
ESC |
Calendar control |
Calculator Control Keyboard Shortcuts
Table 32 lists the keyboard shortcuts you can use to work with the calculator control.
Table 32. Calculator Control Keyboard Shortcuts
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Click the BS (Backspace) button. |
BACKSPACE |
Calculator control |
Click the CE (Clear Entry) button. |
HOME |
Calculator control |
Click the CA (Clear All) button. |
END |
Calculator control |
Click the Use button. |
ENTER |
Calculator control |
Click the Erase button. |
DELETE |
Calculator control |
Close the calculator control without saving data. |
ESC |
Calculator control |
Communication Management Keyboard Shortcuts
Table 33 lists the keyboard shortcuts you can use to share information with others.
Table 33. Communication Management Keyboard Shortcuts
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Go to the Correspondence screen to send a letter. |
CTRL+SHIFT+L CTRL+L |
Record |
Open a dialog box to send an email. |
CTRL+ALT+1 F9 |
Record |
Open a dialog box to send a fax. |
CTRL+ALT+2 CTRL+F9 |
Record |
Open a dialog box to send a page. |
CTRL+ALT+3 SHIFT+F9 |
Record |
Open a dialog box to send a wireless message. |
CTRL+ALT+4 ALT+F9 |
Record |
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