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Specifying the Best Time to Call on a Contact in Siebel Pharma Handheld

Using the Best Time to Call view, you can enter the best times to call on a contact based on a selected address. You can then query for contacts available during a specific time period.

To specify the best times to call on contacts

1. Navigate to the Contacts screen.

   The My Contacts list appears.

2. Select a contact, and from the View drop-down list, select History.

   The application displays the Contact and Best Time to call tabs at the bottom of the screen.

3. Tap the Best Times to Call tab to select it.
4. On the toolbar, tap the New Record button.
5. Complete the fields for the new record, as described in the following table.

   Field	Comments
   Address	Indicates which contact address pertains to this best time to call information. Select the address from the Pick Location dialog box, and tap OK. The Pick Location dialog box displays all addresses associated with that contact.
   Start Day	Indicates the day that the contact is available for a call at that address.
   Start Time	Indicates the start time for the selected day that the contact is available for a call.
   End Time	Indicates the end time for contact availability.
   Comments	Text field for information about time period constraints and other relevant notes.