Siebel Store-and-Forward Messaging Guide for Handheld > Administration of Siebel Store-and-Forward Messaging > Process of Administering Applications with Siebel Store-and-Forward Messaging >

Administering Handheld Devices for Store-and-Forward Messaging

When a Siebel Handheld application with Store-and-Forward Messaging enabled is launched the first time, the handheld device sends a registration message to register itself on the Siebel server. When the Siebel Handheld application is started the first time, make sure that the device has a wired or wireless network connection with the queue manager and the Siebel server. After the handheld device is registered, the mobile user and device information are populated. You can review the mobile user and device information from the Administration—Store-and-Forward > User List view.

To examine information about a registered handheld device

1. Navigate to Administration - Store-and-Forward > User List.
2. In the Persons list, highlight a user, then click the Device Administration view tab.
3. Review the information.

   The following table defines the fields in the Device Administration view.

   Field	Description
   Address Type	The queuing system used by the Siebel Handheld application, which is IBM MQe.
   Device Address	The device's inbound queue name.
   Device Name	Description of the registered handheld device.
   Mobile Application	The name of the Siebel Handheld application.
   Sync Node ID	An ID used by Handheld Sync Server to uniquely identify a device.