Siebel Hospitality Guide > Generating Event Checks > Process of Generating Event Checks >
Cancelling Posted Event Checks
You cannot change posted event checks. If an event manager finds a problem with an event check, then the event manager must cancel the original event check and post an updated version of it. This task is a step in Process of Generating Event Checks. To cancel a posted event check
- Navigate to the Event Checks screen, then the Event Checks List view.
- In the Event Checks list, query for and select the required event check.
- Click Void Event Check.
A confirmation message appears stating that a new event check will be opened and that you can change the information in this new event check.
- Click OK to continue the event check cancellation process.
A message appears stating that you must enter text in the Void Reason field.
- Scroll down to the Event Check form, and enter text in the Void Reason field.
If necessary, click the Show More button to see the field.
A new version of the cancelled event check appears in the Event Checks screen. This new event check has a new event check number and the same order number as the cancelled event check.
- Update the new event check and post it.
For more information on posting an event check, see Posting Event Checks.
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