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About Function Status Values


The status of a quote and the function associated with the quote changes throughout the sales cycle. The quote and function statuses are defined by the administrator and affect inventory business logic. Table 50 describes quote and function status values, and the corresponding Inventory states.

Table 50. Function Status and Inventory State
Status
Description
Inventory State

Prospect

Represents an initial inquiry by a customer (opportunity). Inventory might or might not be protected depending on whether a reservation request has been initiated.

Potentially holding

Hold

Represents a quote that has secured inventory for a short period of time.

Holding

T2 (Tentative 2)

Represents a quote that has secured inventory. This state is initiated by user action. A verbal Definite has been granted, but a contract has not been sent to the client.

Holding

T1 (Tentative 1)

Represents a quote that has secured inventory. This state is initiated by user action. A verbal Definite has been granted, and a contract has been sent. The sales representative is awaiting the signed contract.

Holding

Definite

Represents customer acceptance by means of a signed contract.

Holding

Lost/Turned Down

Represents a quote that is rejected. Inventory is not held.

Cannot hold inventory

Cancel

Represents a quote that has been declined after initial customer acceptance. Inventory becomes available for sale.

Cannot hold inventory

Actual

Represents an event that has been executed and inventory used. Only functions that have already taken place have this status. The booking remains in the Siebel Hospitality database as an actual booking.

Holding

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