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Siebel Life Sciences Guide
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Communicating with Customers for Adverse Events and Complaints Management
This chapter covers the following topics:
About Communicating with Customers for Adverse Events and Complaints Management
Scenario for Customer Communication
Process of Customer Communication for Adverse Events and Complaints Management
Setting Up Proposals, Correspondence, and Presentations
Communicating about Product Issues Using Proposals
Communicating about Product Issues Using Presentations
Communicating about Product Issues Using Correspondence
Siebel Life Sciences Guide
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