Siebel Life Sciences Guide > Investigating Adverse Events and Complaints >

About Investigating Adverse Events and Complaints

This chapter describes review and investigation of a product complaint or adverse event using the Siebel Adverse Events and Complaints Management (Siebel AECM) module. This typically involves entering more information about the product issue, determining if the issue should be reported, and creating an activity plan for researching and addressing the issue.

Related Topics

Capturing Adverse Events and Complaints

Recording Product Analysis for Adverse Events and Complaints Management

Managing Corrective and Preventative Actions

Regulatory Reporting

Communicating with Customers for Adverse Events and Complaints Management

Closing Adverse Events and Complaints