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Siebel Life Sciences Guide > Creating Smart Calls > About Applying a Smart Call Template to a CallEnd users apply a Smart Call template by making a selection from the Smart Call field in the Contact Call Detail and Account Call Detail views. For more information, see the field descriptions in Creating a Contact Call and Creating an Account Call. Once a user applies a Smart Call template to a call, they can make additional edits to any fields in the current view. |
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