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Requiring Approval for Status Changes of Loyalty Transactions

You can use Siebel Tools to change the user properties that specify whether or not an approval is required for changes in transaction status. If approval is required, then the Approval dialog box appears.

The user properties End Transition x (where x is a number) on the LOY Transaction business component control whether an approval is required for a particular status change, and so control whether the popup window is displayed.

The standard .srf includes the user properties and values shown in Table 6.

Table 6. User Properties Controlling Whether Approval Is Required
Property Name
Value

End Transition 1

Acceptable

End Transition 2

Cancelled

End Transition 3

In Progress

End Transition 5

Rejected - Manager

End Transition 6

End

If the value exists in this list, then the approval popup is not displayed.

You can modify these user properties in Siebel Tools. For more information about Siebel Tools, see Using Siebel Tools.

    
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