Siebel Loyalty Administration Guide > Working with Siebel Loyalty Program Members > About Using Loyalty Member Services >

Purchasing Lounge Services

You can use Siebel Loyalty to assist loyalty members who want to purchase lounge services.

To purchase lounge service

1. Navigate to the Loyalty Members screen.
2. Click View, Action Pane, Tasks to view the task user interface.
3. In the Members list, click the Member Number (#) hyperlink.
4. In the Tasks list, click Member Lounge Purchase.
5. Select Lounge Period Type.
6. Select Lounge Period duration and click Next.
7. In the Price Lists list, Select Payment Mode and click Next.
8. (Optional) In the Price Override section:
   1. Select the Override Flag checkbox.
   2. Enter the Override Points and/or Override Pay.
   3. Choose an Override Reason Code, enter an Override Reason, and click Next.
9. Make any necessary changes to the credit card information, and click Next.
10. Verify the information in the Order Summary is correct, then click Next.
11. Verify the information in the Order Confirmation is correct, then click Next.
12. Verify the information in the Transaction Details is correct, then click Finish.