Siebel Loyalty Administration Guide > Working with Siebel Loyalty Program Members >

About Using Loyalty Member Services

Member Services are completed by member service representatives using a task-based interface. Member Services include:

• Enrolling Members in Loyalty Programs
• Enrolling Members in Loyalty Promotions
• Reissuing Redemption Vouchers
• Cancelling Redemption Vouchers
• Renewing Loyalty Memberships
• Cancelling Loyalty Memberships
• Purchasing Lounge Services
• Transferring Points Between Loyalty Members
• Giving Gift Points from One Loyalty Member to Another Member of the Same Program
• Entering Accrual Disputes
• Reactivating Loyalty Points