Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Promotions > Process of Creating Loyalty Promotions >

Providing Point Blocks for Loyalty Promotions

To provide points to members who use a promotion, you can:

• Draw points from existing point blocks of the host company or partner. If you do not want to limit the number of point blocks that a promotion can distribute, then you select Unlimited in the Point Limit Type field of the Promotion record, so points are taken from the point blocks of the host company or the partner who owns the promotion. Then you must check to make sure that there are enough points to support the promotion.
• Create point blocks specifically for a promotion. If you want to limit the number of point blocks that a promotion can distribute, then you select Limited in the Point Limit Type field of the Promotion record, so points are only taken from point blocks created specifically for the promotion. Then you must create the point blocks for the promotion.

This task is a step in Process of Creating Loyalty Promotions. This task applies only to reward promotions.

Checking Point Blocks Available for a Loyalty Promotion

If you selected Unlimited in the Point Limit Type field of the Promotion record, then points for the promotion are taken from the company or the partner who owns the promotion. You must check to make sure that enough points exist to support the promotion.

The promotion uses points from point blocks based on the conversion value defined in the Partner Account Debit view. Fields included are:

• Program. Must be the same as the promotion's program.
• Status. Must be Approved.
• Start Date. Must be less than or equal to today (or NULL).
• End Date. Must be greater than or equal to today (or NULL).
• Partner. Must be the same as the transaction's partner. If the transaction's partner is NULL, then must be the same as the promotion's partner.
• Points Remaining. Must be greater than the amount of points being assigned.

To check point blocks available for a promotion

1. Navigate to the Loyalty Program Administration screen.
2. In the Loyalty Programs list, select the program that the promotion is part of and click the hyperlink in its Program Id field.
3. Click the Point Blocks view tab.
4. Check how many points are available in point blocks that have the appropriate values in the fields listed earlier.
5. If not enough points are available, then create more points as described in Creating Point Blocks for Loyalty Programs.

Creating Point Blocks for a Loyalty Promotion

If you selected Limited in the Point Limit Type field of the Promotion record, then you must associate a point block with the promotion, and this point block is used to give points for this promotion.

A subpoint block is created and associated with the promotion. The subpoint block takes a specified number of points from a point block that has been created and activated in the Program Administration screen, Point Blocks field.

For more information about fields in the Point Block record, see Creating Point Blocks for Loyalty Programs.

NOTE:  Before doing this procedure, you must select Limited in the Point Limit Type field of the Promotion record. Otherwise, this view is read only.

To create a point block for a loyalty promotion

1. Navigate to the Loyalty Promotions Administration screen.
2. In the Promotions list, select the promotion that you want to create a point block for and click the hyperlink in its Promotion Number (#) field.
3. If the promotion form's Active check box is selected, then click Modify.
4. Click the Point Blocks view tab.
5. Add a new record to the Point Blocks list, and complete the necessary fields. Some fields are described in the following table.

   Field	Description
   Name	Enter the name for the subpoint-block.
   Parent Point Block	Choose the parent point block. The pick applet shows active point blocks associated with the same partner as the promotion is hosted by.
   Total Points	Enter how many points from the parent point block are available for use with this promotion.
   Status	Select Approved to approve this point block.