Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Redemptions > Process of Setting Up Nonflight Redemptions >

Creating a Nonflight Redemption Product


For tangible products, it is common to allow the member to redeem the product by making a purchase on a Web site. For example, you can set up a portable CD player as a redemption product, flag the product as Orderable for Siebel Order Management, and create a Web store where customers can order that product and other products.

For services and for some tangible products, it is common to give the member an electronic voucher that the member can redeem for the product. For example, the member can get an electronic voucher that can be redeemed for a one-night stay at a hotel. In this case, choose Electronic Voucher in the Product Type field.

If you are creating a product of the type Electronic Voucher, then see Creating Vouchers for Loyalty Members.

This task is a step in Process of Setting Up Nonflight Redemptions.

To create a nonflight redemption product

  1. Navigate to the Administration Product screen.
  2. Create a new record, and complete the necessary fields. Some fields are described in the following table.
    Field
    Description

    Name

    Enter the name of the redemption product.

    Type

    The type of product that you are offering for redemption (for example, Product or Electronic Voucher).

Related Book

Siebel Product Administration Guide

Siebel Loyalty Administration Guide Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.