This chapter discusses how to set up Siebel Loyalty redemptions. It includes the following topics:

• About Siebel Loyalty Redemptions
• About Redemption Pricing
• Process of Setting Up Airline Flight Redemptions
• About Nonflight Redemptions
• Process of Setting Up Nonflight Redemptions
• Sequence for Redeeming a Tangible Product Through a Web Store
• About Electronic Vouchers
• Sequence for Redeeming Electronic Vouchers
• Example of Setting Up Redemption Pricing Using Base Redemption Promotions
• Example of Creating Promotions to Assign Values to Vouchers
• Partner Pricing for Loyalty Redemptions
• Redemption Packages
• Redemption Loans
• Points-To-Pay Conversion
• Bidding for a Redemption Product
• Batch Redemption Process
• Addressing Concurrent Redemption Transactions
• Methods to Calculate Loyalty Redemption Price