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Example of Creating Promotions to Assign Values to Vouchers

This topic gives one example of creating promotions to assign values to vouchers. You might use this feature differently, depending on your business model.

NOTE:  The functionality described in this topic requires that you install Siebel CRM Release 8.1.1.10 or later. For information, see the applicable Siebel Maintenance Release Guide on My Oracle Support.

In this example, there is a promotion that gives members vouchers as rewards. If members spend $100, then they get a voucher that is good for a $10 discount. If members spend $200, then they get a voucher that is good for a 10% discount.

To create a promotion to assign a value to a voucher

1. Create a generic voucher in the usual way, as described in Creating Vouchers for Loyalty Members. Some fields are described in the following table.

   Field	Description
   Name	Discount Voucher
   Type	Electronic Voucher

2. Create the promotion in the usual way, described in Process of Creating Loyalty Promotions.
3. For the first rule for the promotion, create a criterion that applies the rule to purchases greater than $100 and less than $200, and create an Action that gives the Voucher the absolute value of $10 discount:
   1. Navigate to the Loyalty Promotion Administration screen, then the Promotion, Rule, and Action view.
   2. In the Action view, complete the necessary fields, described in the following table.

      Field	Description
      Voucher	Discount Voucher
      Discount Type	Absolute Value
      Voucher Discount Value	10
      Currency	USD

4. For the second rule for the promotion, create a criterion that applies the rule to purchases greater than $200, and create an action which gives the Voucher the value of 10% discount:
   1. Navigate to the Loyalty Promotion Administration screen, then the Promotion, Rule, and Action view.
   2. In the Action view, complete the necessary fields, described in the following table.

      Field	Description
      Voucher	Discount Voucher
      Discount Type	Percentage
      Voucher Discount Value	10
      Currency	not applicable