Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Redemptions >

Batch Redemption Process

Batch redemptions are run periodically to:

• Redeem all the outstanding points of all members of a program whose point balance is greater than or equal to the threshold set up under the program.
• Give each member a voucher based on the member's point balance. Optionally, you can give vouchers only to members who have more points than a required minimum.
• Reset each member's point balance to zero.

A supermarket chain rewards members for their shopping by giving them points. At the end of the month or any specific period, it converts all the points to dollars and issues vouchers to its members. This process applies only to members whose point balance is greater than or equal to 500 points.

NOTE:  The functionality described in this topic requires that you install Siebel CRM Release 8.1.1.10 or later. For information, see the applicable Siebel Maintenance Release Guide on My Oracle Support.

Related Topics

Setting Up Batch Redemption

Specifying the Threshold for Batch Redemption