Siebel Marketing User Guide > Designing Marketing Programs > About Using the Program Flow >
Adding Triggers to a Campaign Stage
This topic describes how to create a trigger and add the trigger to a campaign. For general information about using triggers, see About Using Triggers with Campaign Stages. To create a trigger and add it to campaign
- Navigate to the Administration- Marketing screen, then the Triggers view.
- Click the New button to add a new trigger.
- In the Trigger Details applet, add trigger details.
The following table describes some of the fields in the Trigger Details applet.
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Trigger Code |
A unique ID for the trigger. |
Trigger Category |
Available options are Churn, Cross Sell, Lifetime Event, Retention, and Upsell. |
Trigger Description |
Description of the trigger. |
Associated Programs |
Choose an associated program from the dialog box. |
Trigger Status |
(Required) Available options are Active or Disabled. |
Created Date |
(Required) |
- To add the trigger to a campaign, perform the following steps:
- Navigate to the Programs screen.
- In the Programs list, click the program name.
- From the Objects palette, select the Trigger object, and drag it to the workspace.
- In the Trigger Type dialog box, select a specific event trigger, or specify a repeating stage.
NOTE: Double-clicking the Trigger object in the workspace navigates to the Program screen, Schedule, and then the Details view. Clicking the Event Trigger column opens a picklist to allow you to choose a different trigger.
- In the Program Flow workspace, select the Campaign, Lead, or Response object and associate it with the trigger.
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