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Siebel Order Management Guide > Working with Sales Orders > Checking the Status of Order ShipmentsAfter an order has been submitted, an end user can monitor it by checking the status of order shipments. The end user makes sure the order is being handled appropriately and to provide customers with information about order status and delivery. You must have a back office application that tracks shipping of your products, and you must integrate that application with the Siebel Business Application, to allow the end user to see the shipping status of products. To check the status of order shipments
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