Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering > About Dynamic Transform >
Processing Order Management Messages
Messages appear in various places in Siebel Communications Order Management. The messages are generated by a variety of user actions. To view and process these messages, follow this procedure. To process an order management message
- Do one of the following:
- Navigate to the Quotes screen, and then the List view.
- Navigate to the Sales Orders screen, and then the List view.
- Select a quote or order, and do one of the following:
- If the record is a quote, then in the Quotes list, click the link in the Name field.
- If the record is a sales order, then in the Sales Orders list, click the link in the Order # field.
- Click the Line Items view tab.
- In the Line Items list, select an item for which you want to view messages.
- Click the Menu button of the Line Items list, and choose Verify.
Any message that applies to the selected promotion line item appears in a Messages pop-up window.
- In the Messages pop-up window, read the message, and click Close.
- Take appropriate action to address the message, if needed.
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