Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering >

Comparing Prices with Competitor Prices

A user can compare the prices of products the company offers with the prices of similar products that competitors offer. For example, a user can compare competing rate plans for utilities. The products are similar based on factors such as location, payment method, and meter type.

The process for price comparison follows:

1. The Siebel application asks the user questions about the region in which the user is located, the current supplier, the current rate plan, usage details (such as the number of units or dollar amount), and the period of usage (such as summer month or winter quarter).
2. The Siebel application uses this information to determine the average number of units the customer uses in a year.
3. The Siebel application calculates an annual total cost for the same number of units for each of the company's products that matches the specified criteria.
4. The Siebel application displays a list of quotes for the company products that specifies how much the customer can save by switching to each of the products.
5. The user selects a quote and clicks Enroll to create an order and an account for the user.

For more information about setting up and using price comparisons, see the topic about price comparison in Siebel Energy Guide.