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Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering > About Synchronizing Product Attributes, Product Classes, Products, and Promotions > About Synchronizing Product ClassesA product class is a mechanism by which products and services are organized in a logical classification system. In Oracle Product Information Management Data Hub, this mechanism is called an item catalog category (ICC). When a hierarchical structure of classes is synchronized through the integration, parent classes must be synchronized first, then child classes. When a product class is synchronized, the information transmitted to Siebel CRM includes the following types of information:
The information transmitted to Siebel CRM does not include user interface information, constraint rules, scripts, or resources. These items must be added manually in Siebel CRM. The parameters of a product class in Oracle Product Information Management Data Hub that are synchronized with Siebel CRM are as follows: The specific fields that are synchronized are visible in the Administration - Product screen, Product Classes view. NOTE: The Domain Type field value of Dynamic Class is not supported by the integration. |
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