Siebel Order Management Guide Addendum for Communications > Partner Asset-Based Ordering > Order Management with Standard Partner Commerce >

Modifying an Order (Standard Partner Commerce)

The user can change a service item that is already provisioned. The user can change product attributes, features, and components of the service item.

This procedure uses the workflows described in Workflows That Modify Products and Installed Assets.

To modify an existing service item

1. In the My Account screen, in the Products & Services list, click Service Items.

   The Service Items screen appears.

2. In the Select Account list, if necessary, select the account with service items to change.

   You might have to select an account for this service if you have multiple accounts.

3. In the Service Items list, select the item to change.
4. Click Modify.
5. When the selection pages appear, change the product attributes, features, and components, as needed.
6. Click Done.

   When the shopping cart appears, you can see the changed action codes.