Siebel Order Management Guide Addendum for Communications > Partner Asset-Based Ordering > Order Management with Standard Partner Commerce >

Customizing an Item (Standard Partner Commerce)

Standard Partner Commerce users customize items by selecting item components and attributes in a configuration session. To start a configuration session, the user clicks Customize. When the user exits the configuration session, the configuration is transferred to the shopping cart.

NOTE:  Users can customize only customizable or complex products.

If the quantity of a configurable item is greater than one, the configuration is applied to each of the configurable items. For example, a user adds a configurable residential phone service package to the shopping cart, specifies 4 in the Qty field, and clicks Customize. When the user exits the configuration session, the configuration is applied to all 4 of the residential phone service packages.

You must have a Configurator license to configure customizable products.

To customize an item

1. In the Catalog screen, in the Items list, click Customize.

   Selection pages appear showing customizable components and attributes.

2. In each category, select the component and enter a quantity (if applicable).

   If a component has customizable attributes, an icon appears in the Customize column.

3. Click the icon to configure the attributes for the component.

   If you select quantities or combinations of components that are incompatible, a configuration message appears showing alternative selections.

4. After you configure the item, click Save.
5. When you finish, click Done.

   The shopping cart appears.