Siebel Order Management Infrastructure Guide
What's New in This Release
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Service-Oriented Architecture
About Business Services
About Service-Oriented Architecture
How Siebel C/OM Is Built on a Service-Oriented Architecture
How Siebel C/OM Can Be Integrated with Other SOA Applications
How Siebel C/OM Can Be Used with SOA
Web Services for Customer Order Management
Web Services in Version 8.1
Workflows to Activate for Customer Order Management
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Signals
About the Signals Mechanism
Creating Signal Actions
Modifying Signal Properties for Signal Actions
Invoking Signals from Controls and Custom Script
Using Recursion with Signals
Migrating Signals Between Environments
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Variable Maps
About Variable Maps
Components of Variable Maps
About Using ISS Integration Objects with the Variable Map Mechanism
Configuring ISS Integration Objects
Supported Source Types for Variables
About Using Variable Maps
Querying with the Business Object Source Type
Using the Business Service Source Type to Populate Variables
Using the Instance Source Type for the Customizable Product Instance Property Sets
Creating Variable Maps
Defining the Variable Map Used by a PSP Procedure
Migrating Variable Maps Between Environments
Variable Map Methods of the Context Service Business Service
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PSP Engine
About the Product Selection and Pricing Engine
Components of the PSP Engine
Controller Workflow
Variable Maps
PSP Procedures
PSP, Siebel Workflow, and Siebel Tools
Row Set Transformation Toolkit Business Service
Custom Business Services
PSP Driver Workflow
Conditions and Actions for PSP Procedures
PSP-Supported Action Expression Constructs
PSP-Specific Functions Used in Action Expressions
Row Set Variables Used in Action Expressions
Conditions and Action Variables Vary by Transform
About Temporary Variables
Row Set Transformation Toolkit Methods
Aggregate Method
Conditional Action Method
Dynamic Look-Up Method
Dynamic Subprocedure Method
Hierarchical Look-Up Method
Hierarchical Method
Merge Method
Query Method
Row Set Look-Up Method
Rule Set Look-Up Method
Simple Look-Up Method
Split Method
Configuring PSP Procedures
Creating PSP Procedures
Best Practices for Configuring PSP Procedures
Configuring Eligibility, Compatibility, and Pricing
Creating a Custom PSP Application
Creating a Custom Transform
Calling a PSP Procedure from an External Application
About Logging of PSP
About Troubleshooting of PSP
About Tuning Performance of PSP
About PSP Cache
Enabling PSP Cache
Setting Cache Size
Using the PSP Generic Cache
Optimizing PSP Cache
Defining a Cache Refresh Key
Configuring a Clear Cache Button
About Using the PSP Dynamic Look-Up Transform Cache
About PSP Cache Performance Statistics
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PSP Waterfall
About Waterfalls
About Configuring Waterfall Output
Adding New Fields to an Existing Waterfall
Creating a New Waterfall
PSP Waterfall Business Service Methods
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Unified Messaging
About Unified Messaging
Components of Unified Messaging
Unified Messaging Service Business Service Methods
Creating Message Types
Configuring the Display of Messages
Implementing Multilingual Substituted Text
Implementing a Custom Message-Generation Engine
About Working with Message Responses
Logging Message Responses
Attaching a Business Service to a Message Response
About Suppressing Duplicate Messages
Suppressing Duplicate Messages
Migrating Message Types Between Environments
Tuning Performance of Unified Messaging
Using Unified Messaging with the PSP Engine
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Data Validation Manager
About Data Validation Manager
Roadmap for Implementing Data Validation Processing
Process of Administering Data Validation Rules
Defining Error Messages for Data Validation
Defining a Data Validation Rule Set
Defining Rule Set Arguments
Defining Validation Rules
Defining Validation Rule Actions
Activating a Data Validation Rule Set
Process of Invoking the Data Validation Manager Business Service
Invoking Data Validation Manager from a Runtime Event
Invoking Data Validation Manager from a Workflow
Viewing a Validation History
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Approvals Manager
About Approval Processing
ISS Approval Business Service Methods
Defining Approval Items and Approval Stages
About Invoking the Approvals Manager Business Service from a Workflow
Configuring the Start Step for a Workflow That Invokes the Approvals Manager Business Service
Configuring the Business Service Step for a Workflow That Invokes the Approvals Manager Business Service
Approving or Declining Approval Stages (End User)
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Asset-Based Ordering Methods Reference
Product Manipulation Toolkit Business Service Methods
User Properties Used by PMT Methods
Delta Method
Apply Method
Trim Method
Explode Method
Explode Siebel Object Method
Find Orders Method
Logical Delete Method
Get Profile Attribute Method
Get Instance Method
Convert Product Instance Method
Assign New Service IDs Method
Is Fully Ex Method
Is Module Licensed Method
Merge Method
Quote To Revenue Method
Reconfigure Product Instance Method
Reset Method
Retrieve Next Object From List Method
Set Action Method
Set Exception Error Message Method
Set Field Value Method
Set Multiple Field Values Method
Set Output Header Method
Set Product Instance Method
Set Profile Attribute Method
Synchronize Method
Update Multi Object List Method
Update Order Line Item Completed Flag Method
Get Cfg Button Click Information Method
Refresh Business Component Method
Invoke BC Method
Iterate Process For Selected Rows Method
Get Selected Row Count Method
Get First Selected Row Values Method
Ungroup Method
Order Entry Toolkit Business Service Methods
CreateAccount Method
CreateOrder Method
GetBCCount Method
GotoView Method
SelectPrimary Method
SetLIAccounts Method
SubmitOrder Method
ValidatePayment Method
ValidateQuote Method
ViewCart Method
Account Administration Toolkit Business Service Methods
PickAccount Method
SetPrimary Method
AssociateAccountToUser Method
EstablishMtoM Method
Invoke BC Method
Complex Product AutoMatch Business Service Method
Auto Match
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Projected Asset Cache
About Projected Asset Cache
Projected Asset Cache Business Service Methods
Initialize Method
Query Method
Reset Method
Retrieve Method
Using the VORD Projected Asset Cache Business Service
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Compound Product Validation
About Compound Product Validation Engine Business Service
Compound Product Validation Engine Business Service Methods
FindFutureDate Method
Format Violation Method
Validate Method
ValidateComplexProduct Method
ValidateComplexProductAll Method
ValidateComplexProductFromPropertySet Method
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Copy Service
About Copy Service
Configuring Copy Maps
Copy Service Components
Copy Service Methods
GetFieldValueFromInstance Method
LoadInstanceFromBC Method
SetFieldValueFromInstance Method
PopAndReleaseInstance Method
Copy Method
RefreshBCFromInstance Method
CleanupEAI Method
CleanupInstance Method
LoadEAI Method
SetupLineNumbers Method
SetupSyncUpsert Method
StoreEAI Method
CheckEligibilityHelper Method
CalculatePriceHelper Method
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Data Transfer Utilities Business Service
About Data Transfer Utilities
Considerations for Data Transfer Utilities
Using Named Parameters in DTU
Calculation Expressions in DTU
Using DTU with Order Management Signals
About Working with Hierarchical Business Components
ISS Copy Service and the Data Transfer Utility
Configuring Event-Based Commands for DTU
Dynamic Enabling of Commands for DTU
Performance Tuning for DTU
About Data Maps
Data Map Objects
Data Map Components
Data Map Component Advanced Options
Data Map Fields
Data Map Field Advanced Options
Migrating Data Map Objects Between Environments
Example of Defining Data Maps to Use with the DTU
Finding the Data Map Object
Mapping Headers
Mapping Line Items
Mapping the Extended Attributes
Examples of Invoking the DTU
Example of Invoking the DTU from a Signal: Auto Sales Order
Example of Invoking DTU from a Workflow: Auto Order Web Service
Example of Using DTU Services
Data Transfer Utilities Methods
DataTransfer Method
FAFireEventxxx Method
GetActiveViewProp Method
TryMockMethod Method
QueueMethod Method
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Other Component Business Services for C/OM
Context Service Business Service
GetRowSetData Method
SyncRowSetData Method
ISS ATP Service
CSSISSFulfillmentService::SetATPInputArgument Method
CSSISSFulfillmentService::ATPRunCheck Method
ISS Credit Card Transaction Service
AuthCharge Method
Authorization Method
Charge Method
Refund Method
Reverse Method
ISS Credit Check Service
CreditCheckRunCheck Method
SetCreditCheckResults Method
ISS Disable Service
DisableCopyXAService Method
DisableCheckCanInsert Method
RestoreServiceState Method
ISS Package Product Service
MergeIntoOnePackage Method
RemoveFromPackage Method
ISS Payment Profile Service
SaveAsPaymentProfile Method
UpdatePaymentProfile Method
ISS Promotion Agreement Manager
CalculateDates Method
CheckCommitmentCompliance Method
FilterCurrentDocument Method
FilterPAC Method
GetPromotionDetails Method
InvokeCopyService Method
SetProfileAttributes Method
RemoveProfileAttributes Method
SetOldAssetDetails Method
ISS Promotion CP Admin Service
ClearCache Method
GetPromotionConstraints Method
ISS Promotion Edit UI Service
ApplyEditPromotion Method
EditPromotion Method
ISS Promotion Management Service
ApplyPromotion Method
ClearAssociation Method
ClearMessages Method
CollectAssetList Method
GetContext Method
GetResponseType Method
InitializePAC Method
IntegrityCheck Method
LoadMessage Method
LoadPromRelatedAssets Method
MsgResponse Method
RecommendPromotion Method
ISS Revenue Synchronization Service
Quote Method
UpdateOppty Method
ISS Sequence Service
Sequence Method
ISS Service Product Service
Service Method
ISS Shipping Calculation Service
CalculateShippingCost Method
ISS Shipping Cost Service
CalculateShippingCost Method
ISS Smart Part Number Generation Service
GeneratePartNumber Method
ISS Spread Discount Service
SpreadDiscount Method
ISS Tax Calculation Service
TaxCalculation Method
InternalTaxCalculation Method
ISS Template Service
SaveAsTemplate Method
OrderTemplate Method
OrderTemplateSelectItems Method
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