This chapter is a general overview of the capabilities of Oracle's Siebel PRM. It summarizes the functionality of the Siebel PRM Manager and the Siebel PRM Portal, and it discusses supported platforms. It includes the following topics:

• What Is Siebel PRM?
• Siebel PRM Portal
• Siebel PRM Manager
• Supported Browsers
• Siebel PRM Mobile Web Client
• Siebel PRM Wireless Client