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Siebel Partner Relationship Management Administration Guide > Managing Partner Commerce > About Standard Partner Commerce > Partners Shopping for CustomersPartners with Standard Partner Commerce have only the easiest to use method of shopping for customers. Partners with Power Partner Commerce have additional methods of shopping for customers. Shopping for Customers Using Standard Partner CommerceYour partners' sales agents can use the Siebel PRM Portal to shop, provide quotes, and place orders for their customers, for example, if the partners are resellers of your products. This is more complicated than shopping for themselves, because resellers could have different price lists for different customers, based on geography, account, or other factors. After shopping, partners use the My Customer Quotes and My Customer Orders views in the Quotes and Orders screens in the Siebel PRM Portal to track quotes and orders that they created. To shop for customers using Standard Partner Commerce, the partner uses the shopping cart and product catalog. This method gives the partner a simple shopping process. It does not allow the partner to specify line item Ship To addresses. To shop for customers using Standard Partner Commerce
Shopping for Customers Using Power Partner CommerceYour partners' sales agents can use the Siebel PRM Portal to shop, provide quotes, and place orders for their customers, for example, if the partners are resellers of your products. This is more complicated than shopping for themselves, because resellers could have different price lists for different customers, based on geography, account, or other factors. After shopping, partners use the My Customer Quotes and My Customer Orders views in the Quotes and Orders screens in the Siebel PRM Portal to track quotes and orders that they created. To shop for customers using Power Partner Commerce, the partner can follow any of the following three processes:
Using the Shopping Cart and Product CatalogThis is the best option if the partner does not have to specify line item Ship To addresses and if you want a simple shopping process. When they use this method, partners with Power Partner Commerce shop for customers in the same way as partners with Standard Partner Commerce. For instructions on how this is done, see the topic Shopping for Customers Using Standard Partner Commerce. Using the Quotes Screen and the Product CatalogThis is a good option if you have partners who are experienced users. The Quotes screen provides additional functionality, such as the ability to specify due date, effective date, through date, or different bill to and ship to addresses than the defaults for the account. This option is only available to Power Partner Commerce users. To shop using the Quotes screen and the Product Catalog
Using the Quotes Screen Without the Product CatalogThis is also a good option if you have partners who are experienced users. It provides the same functionality as the previous option. The difference is a matter of preference: some brand owners think the product catalog is easier for partners to understand and work with, so they use the previous method. Other brand owners think that it is faster for partners to make choices from a flat list of products, so they use this method. This option is only available to Power Partner Commerce users. To shop using the Quotes screen without the Product Catalog using Standard Partner Commerce
NOTE: Partners can manage large quantities of quotes and orders for their customers using the bulk request functionality. For more information about bulk requests, see Siebel Order Management Guide Addendum for Communications. |
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